Hong Kong SAR passport is eligible for PARAFE by right, but the staff said I cannot. So when the queue becomes empty, I asked if I fan at least try the system and they said no at first. I asked again and said it doesnt hurt to try, so the guy let me. I didnt even try and the staff asked me to leave insisted HKSAR passport cannot. So I returned back to my lane, and the guy insulted me saying: I am good at my job and you didnt trust me, now I look stupid in front of my colleague!
I am sorry but their job is to assist people instead of throwing tantrums, it was really unprofessional and unwelcoming.
CountryFrance
NationalityHong Kongese (HK)
Flight numberSQ336
Hours of abuse1
Official identifiedno
Happened whenarrival
Held a visano
Posted2025-12-03 07:36:16