Airport Abuse Reports
Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.
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I took a flight from Winnipeg to Newcastle. My flight got to Newcastle but was turned back to Paris. We were promised a hotel on getting there. We got there and ever…
I am writing to formally lodge a complaint regarding the discriminatory treatment my husband and I received from a member of the Mobility Assistance team at Charles…
I am over 80 years old, and a regular traveler to Thailand. This time when I was leaving Thailand on November 10, 2024, and on my way to the gate, I asked a Thai gen…
It was one of the worst experience of my life. My old parents were travelling with me, I booked the wheelchair service at Paris Airport. But we had to wait at the ga…
It was a worst nightmare to travel with Air France. The flight was delayed in Vancouver by 5 hours due to some issue with the plane tyre. No food was served while w…
Going through customs ; my mother while in wheelchair/ assistance was asked to get up to go through security despite. Me, her daughter telling them she has no balan…
I am disabled, single and travelling with a child. I arranged mobility assistance as this was the only way I could consider flying. The mobility assistance was awful…
The airport lost my luggage. They told me is in the airport and will be send the same day to the hotel. Didn’t happened. I have my medication in my luggage. I NEED T…
I had a terrible experience when I didn't receive my carriage for my babies during a 5 hour stopover. I want compensation for this awful incident. Thanks
Almost 2 Hours in board control line. Just 3 officers for all incoming flights.