Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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DXB
Dubai International Airport Complaint ★★★★★

My visa is now active but there is no one on the counter to give me back my passport and the one who took them have the key and he is not here. I have been waiting f…

by Fadi Sassine • 3 years ago • 0 replies • United Arab Emirates Would recommend
MAN
Manchester Airport Complaint ★★★★★

As a very frequent flyer, I completely understand and am fully aware of the stresses involved whilst going through security. However, this morning I have never exper…

by Simon • 3 years ago • 1 reply • Great Britain Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

I FLEW for 10 years for American so I am well traveled both before and since. The airport is VERY poorly marked where to go. Neither my friend nor I understood th…

by Jan Chambers • 3 years ago • 0 replies • Great Britain Wouldn't recommend
DXB
Dubai International Airport Complaint ★★★★★

I brought small toys to my kids (2 plastic water gun) and I asked the employee on the counter whether to put it with the luggage or keep it in my hand, he said no pr…

by Zaid Fakhrulddin • 3 years ago • 0 replies • United Arab Emirates Would recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

Very poor

by Lokesh Trivedi • 3 years ago • 0 replies • India Wouldn't recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

The Delhi Police prepaid taxi booth employee robbed me of 800rs. I gave two 500 rs note and while talking he changed it quickly to two 100 rs note. As I was tired an…

by Gaurav Naithani • 3 years ago • 0 replies • India Wouldn't recommend
DXB
Dubai International Airport Complaint ★★★★★

Hello Sir,      I am writing to inform you about harrasment done by CB sunglasses duty free dubai airport terminal 3, today that is 9th may at around 9.30 pm when…

by shahbaz khan • 3 years ago • 0 replies • United Arab Emirates Wouldn't recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

As an international airport, you would expect that the wi-fi would be free and very easily accessible. I didn't have my Indian mobile number with me. So, I had to go…

by Vikky • 3 years ago • 0 replies • India Wouldn't recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

An officer named Mousam kumar at the security check opened my bag without my permission, began to inspect my things, put his hands into my underwear, although I said…

by Yolana • 3 years ago • 0 replies • India Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

I had a truly terrible experience with an employee who bullied me, threatened me, and held me out of the line and then refused (of course) to give me his name - when…

by Kaleesa Seanna • 3 years ago • 0 replies • Great Britain Wouldn't recommend