Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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DEL
Indira Gandhi International Airport Complaint ★★★★★

After checking in at Gate 53, the entire approach passage to aero bridge was stinking of cigarette smoke. As I am allergic to it, it immediately triggered feeling of…

by YASHODHARA DAVE • 3 years ago • 0 replies • India Would recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

Mushtaq is from Calebi ground handling agency for Sri Lankan airlines . I was flying business class and did not get the lounge I asked for an alternate arrangement a…

by Aatreyi Dhar • 3 years ago • 0 replies • India Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

Dear reviewer, my name is Kathrine Gutkovskiy. I would like to address your attention to a very disappointing experience that me and my family had at your airport th…

by Kathrine Gutkovskiy • 3 years ago • 0 replies • Great Britain Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

With the weight of 40kg. My mum bought an air cooler and checked it in Even when it was written fragile we put it in a different belt as it needed to be done. The p…

by Farhana Khanom • 3 years ago • 0 replies • Great Britain Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

I have physical health problems and she refuse me a chair to take my shoes also joke with my face when i requested a feets protection.

by Fabio Carvalho • 3 years ago • 0 replies • Great Britain Wouldn't recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

Our flight was scheduled to depart at 7:30PM and we did the online checking prior to arriving at the boarding pass counter sharp 5:50PM and we informed one of the st…

by Shreya Singh • 3 years ago • 0 replies • India Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

During my transit I was told to check in my trolley. When I got it back it was not only opened but also my personal items were missing some even found on top of anot…

by Livia Cudjoe • 3 years ago • 0 replies • Great Britain Wouldn't recommend
MAN
Manchester Airport Complaint ★★★★★

At the security check they took out all My stuff from my bags and search through every bag. They even took the perfumes i bought from duty free and unwrapped and to…

by Farzana Mina • 3 years ago • 0 replies • Great Britain Wouldn't recommend
DXB
Dubai International Airport Complaint ★★★★★

We bought a wooden sword from the Japanese Market, and while we were checked in, the officer said we can bring them with us. So we didn't wrap it and check-in. But w…

by Jingjing Liu • 3 years ago • 0 replies • United Arab Emirates Would recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

Indigo airlines ground staff(both Male and Female) is denying to allocate a transit pass of Singapore whereby their own guidelines states below on goindigo.in "Nati…

by Devashish Singh • 3 years ago • 0 replies • India Wouldn't recommend