Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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LHR
London Heathrow Airport Complaint ★★★★★

I landed at 16:00 and I’ve been in a line to a passport control for 1:40 hours already. I am currently in the middle with at least 1 more hour to go. At the same…

by Olga Kotova • 3 years ago • 0 replies • Great Britain Wouldn't recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

No mention about which flight check in is happening (Air France or KLM). I stood in line for 30 mins and then at the counter I got to know my flight check in is not…

by Karan • 3 years ago • 0 replies • India Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

I was sexually assaulted . You security staff member put her hands so far down my trousers that her hands were touching the touch of my my vagina because the zippe…

by Dervla o' Connor • 3 years ago • 0 replies • Great Britain Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

I was travelling on an Irish Passport card. An immigration Officer was unsure what it was and got his superior out. He then told me I could not travel in the UK on t…

by Seanna Thum • 3 years ago • 1 reply • Great Britain Wouldn't recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

I was travelling from india to baku by air arabia on 23 /3/2023.The officials make unwanted excuses whereas my all documents are completed.They cancel my flight by g…

by Jashanpreet Singh • 3 years ago • 0 replies • India Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

Whilst walking to my gate, a staff member clipped my Achilles with either a trolley or a wheelchair. Without a care in the world, carried on walking away whilst I wa…

by COURTNEY MIKELY • 3 years ago • 0 replies • Great Britain Would recommend
MAN
Manchester Airport Complaint ★★★★★

I gave my luggage to xray control then I waited for taking my luggage’s back because they had to put my liquids in a pocket then a lady (blonde one-not young one) to…

by Ugur D • 3 years ago • 0 replies • Great Britain Wouldn't recommend
DXB
Dubai International Airport Complaint ★★★★★

I am writing to express my deep disappointment and frustration with the treatment I received from one of your immigration officers at Dubai Airport. The officer in q…

by Sam Saf • 3 years ago • 0 replies • United Arab Emirates Would recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

I had booked online, Airport Porter Service for 19-03-2023 and my booking ID APS02008146. I may add here that fraud has been committed with me by porter Shri Prabh…

by Pradeep Chaudhri • 3 years ago • 0 replies • India Would recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

(T3 international arrival counter no.-34/ family children under 05) Look I don't know his/their name but I have photograph of him(the person i want cut in two), 😡🤬…

by Siddhant Kumar • 3 years ago • 0 replies • India Would recommend