Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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MEL
Melbourne Airport Complaint ★★★★★

They made me take my literal clothes off at security. I was wearing a jacket, a vest and a mesh t-shirt. They made me take off my jacket, fair enough, but then made…

by Jerome D • 3 years ago • 0 replies • Australia Wouldn't recommend
SDU
Rio de Janeiro Airport RJ Santos Dumont Complaint ★★★★★

The service here is abysmal. You might think booking first class will save you some heartache but trust me, it won't. It'll just be another thing the staff ignores w…

by Abu H • 3 years ago • 0 replies • Brazil Wouldn't recommend
CAN
Guangzhou Baiyun International Airport Complaint ★★★★★

The wafting smell of rancid and stale cigarette smoke that welcomed me when I arrived set the tone for the experience I had in Guangzhou; Confusing, heady, slow and…

by Ellis Friedman • 3 years ago • 0 replies • China Wouldn't recommend
DCA
Ronald Reagan Washington National Airport Complaint ★★★★★

This was a personal hell for me. I was yelled at so many times here. I still wouldn't know what to do if I go back now. The security guards and staff are very unprof…

by Hanna M • 3 years ago • 0 replies • United States Wouldn't recommend
ATL
Hartsfield-Jackson Atlanta International Airport Complaint ★★★★★

Atlanta Airport is so horrible, each time I travel through here I remind myself to never do it again. The layout is a mess, overinflated consumerism with a strip mal…

by Karena Marcinkiewicz • 3 years ago • 0 replies • United States Wouldn't recommend
SDU
Rio de Janeiro Airport RJ Santos Dumont Complaint ★★★★★

Most unwelcoming, rude, bigoted entry into any country I’ve ever been to. I was stopped repeatedly and asked the same 4 or 5 questions 8 TIMES while going from bagga…

by Tarun Mehta • 3 years ago • 0 replies • Brazil Wouldn't recommend
ALA
Almaty International Airport Complaint ★★★★★

Too chaotic for a tiny airport to handle so many flights. It is long overdue for some renovation. If you don't have a local phone number, you won't be able to use th…

by Bea Eff • 3 years ago • 0 replies • Kazakhstan Wouldn't recommend
SFO
San Francisco International Airport Complaint ★★★★★

Oh the Liberals have run this place to the ground. San Fran airport is pitiful. The wait is twice as long with double the checks. Bathrooms are disgusting and not st…

by Michael P • 3 years ago • 0 replies • United States Wouldn't recommend
PER
Perth Airport Complaint ★★★★★

Extremely rude staff with zero professionalism in anything. Most of them don't do anything except walk around the airport greeting each other and laughing. When you…

by Adi H • 3 years ago • 0 replies • Australia Wouldn't recommend
ALG
Algiers international Airport Houari Boumediene Complaint ★★★★★

A mess of an airport for this mess of a country. This ranks as one of the lowest airports I have ever visited in my life in terms of quality, planning, infrastructur…

by Smail Ahmed • 3 years ago • 0 replies • Algeria Wouldn't recommend