Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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MAN
Manchester Airport Complaint ★★★★★

My flight landed from Malaga at 21:00 at Manchester Airport and all passengers had been waiting for their luggage for nearly 40 minutes. I have been so exhausted, fe…

by Monireh Hosseini • 3 years ago • 0 replies • Great Britain Wouldn't recommend
MAN
Manchester Airport Complaint ★★★★★

Security checks issue. Travelled before the same route with 2 small plastic bags with liquids. Medication (not prescription from GP) and essentials. I was told to fi…

by Corina Draper • 3 years ago • 0 replies • Great Britain Would recommend
MAN
Manchester Airport Complaint ★★★★★

AIRPORT SECURITY IS A RUDE, DISRESPECTFUL THREE-RING CIRCUS!!! They made my severely disabled daughter sit FAR from me, while they tore my baggage apart, broke gif…

by Anastasia Phillips-Dunn • 3 years ago • 1 reply • Great Britain Wouldn't recommend
DXB
Dubai International Airport Complaint ★★★★★

I had a cabin luggage bag that was taken as gate bag during entry. Within the luggage there was an envelope with 3885 euros cash as I am student studying in Hungary…

by Anoushka Chatterjee • 3 years ago • 0 replies • United Arab Emirates Would recommend
MAN
Manchester Airport Complaint ★★★★★

Paid £75 in parking fees as we took an incorrect turn into terminal 1. We stayed here 2 hours collecting family from a floght

by Abbie Everett • 3 years ago • 0 replies • Great Britain Wouldn't recommend
DXB
Dubai International Airport Complaint ★★★★★

Hi, I am making this complaint against the human violence which I witnessed yesterday. I was at my gate B28, when all the passengers were stopped and manually che…

by Dr. Shahzeb Hussain • 3 years ago • 1 reply • United Arab Emirates Wouldn't recommend
PHX
Phoenix Sky Harbor International Airport Complaint ★★★★★

Scottsdale is really leveling it up. With NO open restaurants, NO bars, nowhere to sleep if your flight’s delayed, overnight water shut off in the bathrooms, poor cu…

by Michele W • 3 years ago • 0 replies • United States Wouldn't recommend
GRU
GRU Airport Complaint ★★★★★

The staff sent us on an ant mill death spiral. We checked in for the flight and were caught in security for close to 3 hours. The staff were dismissive and rude. The…

by Kartik • 3 years ago • 0 replies • Brazil Wouldn't recommend
PVG
Shanghai Pudong International Airport Complaint ★★★★★

Probably the worst and most confusing airport I've been to in my entire life. There are no English speaking people of any useful help. Those who do will send you aro…

by Inga M • 3 years ago • 0 replies • China Wouldn't recommend
SEA
Seattle-Tacoma International Airport Complaint ★★★★★

These staff members are downright hostile, unprofessional and seem to treat you with contempt. They have horrible customer service and treat their customers like tra…

by Emma S • 3 years ago • 0 replies • United States Wouldn't recommend