Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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BEG
Belgrade Nikola Tesla Airport Complaint ★★★★★

Belgrade aiport is slow and crowded. Can't see staff anywhere, must be severely short staffed. The staff when you do find them are helpless, arrogant and impolite. V…

by Guilbert Mandy • 3 years ago • 0 replies • Serbia Wouldn't recommend
BEG
Belgrade Nikola Tesla Airport Complaint ★★★★★

Never seen such unfriendly staff and unstructured handling as in Belgrade airport. Unfortunately we had to load 2 times in this airport. And both times it was disast…

by Quinlan Snasdell • 3 years ago • 0 replies • Serbia Wouldn't recommend
VRN
Verona Villafranca Airport Complaint ★★★★★

This airport is nothing short of awful. The lines are long, nobody follows the rules, no social distancing, The check-in staff are apathetic and very slow. I think t…

by Starlin Abbotson • 3 years ago • 0 replies • Italy Wouldn't recommend
ATL
Hartsfield-Jackson Atlanta International Airport Complaint ★★★★★

TSA agent was rude and tossed my stuff around. I don't understand why he was so hostile. From gate to baggage takes almost an hour. Very inefficient but they always…

by Margret Bowich • 3 years ago • 0 replies • United States Wouldn't recommend
AER
Sochi International Airport Complaint ★★★★★

This airport doesn't deserve to be called an International airport. Prone to severe disorganization, no social distancing, rude and petty staff, very slow clean up s…

by Karim Tuison • 3 years ago • 0 replies • Russia Wouldn't recommend
ITM
Osaka International Airport Complaint ★★★★★

There are lines all over the terminal which isn't what you'd expect to see. Feels like a third world airport. Very inefficient, screening time is unnecessarily long…

by Stephen George • 3 years ago • 0 replies • Japan Wouldn't recommend
YVR
Vancouver International Airport Complaint ★★★★★

What a frustrating maze to navigate. The gates are too far apart and the signage is confusing. To get to restaurants and washrooms, you have to walk a minimum of 5 g…

by West Innott • 3 years ago • 0 replies • Canada Wouldn't recommend
SYD
Sydney Kingsford Smith Airport Complaint ★★★★★

Poorly managed, only 3 security gates were open. Passenger assistance is slow or non-existent for those with mobility issues. Lounges are dirty, filthy brown towels…

by Niki Zannini • 3 years ago • 0 replies • Australia Wouldn't recommend
FIH
N’djili International Airport Complaint ★★★★★

Very slow and antiquated process. Immigration officers are incompetent. The queues are long and disorderly. The people asks for money and bear in mind that if you do…

by Sini Marfe • 3 years ago • 0 replies • Congo Wouldn't recommend
HAM
Hamburg Airport Complaint ★★★★★

Airport is awfully disorganized. They misplaced our gate checked stroller and we had to wait more than an hour. At the baggage claim, I saw a lot of bags unattended.…

by Gaston Grishelyov • 3 years ago • 0 replies • Germany Wouldn't recommend