Airport Abuse Reports
Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.
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I am writing to formally complain about the unprofessional behaviour, what I perceived as harassment, and the apparent lack of preparedness of an airport staff membe…
Im a Canadian who travel Air France from Paris to Hong Kong. The original gate was in Terminal 2L, but subsequently has changed to Terminal 2K an hour before depart…
My husband and I have access to the AA lounge but it is before the passport control at gates B20-31. The airport tricks/forces travellers to advance through addition…
I am writing to formally raise a complaint against an immigration official at Indira Gandhi International Airport, Delhi, for misusing my personal mobile phone and b…
BKK April 8, 2025 fly SQ 711. 6:30 PM Dear Mr. Kittipong Kittikachorn, BKK Airport Director. Contest: Gate D7 is physically open. I entered the gate and went…
I bought a pricy body lotion (La Roche Posay 22.- CHF) at the Duty Free Shop in Zürich Airport. They took it away from me here at the airport in Bangkok at the secur…
I have health issues like diabetes, Gerd, ibs, and i was struggling with pain on my liver lvl all morning, I got close to my gate, but I had to use the bathroom befo…
I have been traveling with Ethihad, Emirates & Qatar for a long time. Delhi airport check in staff constantly tries to make money from passengers about their weight…
I am Elena Bystrova and have a complaint about supervisor of custom department at terminal 2 B-D. My carry-on luggage was sent to a second check and a lady took my s…
Bad service and attitude by this one person, Leslie (can’t even confirm her name because it was told by a person that does not really take my complaint seriously) at…