Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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DUS
Düsseldorf International Airport Complaint ★★★★★

German efficiency? What a joke. Crowded, inefficient, unpleasant, nasty, rude (and useless) security. The staff members were unhelpful and slow to respond, and the s…

by Krishna E. • 3 years ago • 0 replies • Germany Wouldn't recommend
RAK
Marrakesh Menara Airport Complaint ★★★★★

Lots of queues, you have to queue like 7 times in different places for ridiculous reasons! Staff are beyond rude and unhelpful. Bureaucracy makes the slow process ev…

by Joseph Marco • 3 years ago • 0 replies • Morocco Wouldn't recommend
VRN
Verona Villafranca Airport Complaint ★★★★★

Verona is beautiful and this airport is the opposite. I walked in and was engulfed by the disorganized mess of this airport. The queues are long because they have no…

by Patrick E • 3 years ago • 0 replies • Italy Wouldn't recommend
DTW
Detroit Metropolitan Wayne County Airport Complaint ★★★★★

I got confused just because the airport is so big and everything is so chaotic. When I asked a TSA agent where something was, she laughed at me and said “Read the s…

by Sophia Dassault • 3 years ago • 0 replies • United States Wouldn't recommend
DEN
Denver International Airport Complaint ★★★★★

This was a very depressing, large, gray expanse of a soulless building. And I worked in a warehouse for 37 years. It is just too big, everything is too far. The airp…

by Artie McKinnon • 3 years ago • 0 replies • United States Wouldn't recommend
ARN
Stockholm Arlanda Airport Complaint ★★★★★

A kafkaesque nightmare. Flights tell you to come a minimum of 3 hours prior and this airport will open flight check in only 1.5 hours before the flight. With one kio…

by Ioannis Polyzos • 3 years ago • 0 replies • Sweden Wouldn't recommend
MUC
Munich International Airport Complaint ★★★★★

Prepare yourself for the marvelous efficiency and luxury you are about to witness. Feeling chilly in the airport? Why not huddle up in your sweater on the gorgeous c…

by Shoya San • 3 years ago • 0 replies • Germany Wouldn't recommend
CUN
Cancun International Airport Complaint ★★★★★

If you're expecting your vacation to end on a positive note, this airport is here to crush your dreams. You have to arrive so early to make it, around 4 hours, becau…

by Jaimie B • 3 years ago • 0 replies • Mexico Wouldn't recommend
MSU
Moshoeshoe I International Airport Complaint ★★★★★

Some people look at this place with rose-tinted glasses and forlorn longings for some past utopia. This place is nothing of the sort. The staff tried to steal from m…

by Bette Moshe • 3 years ago • 0 replies • Lesotho Wouldn't recommend
DXB
Dubai International Airport Complaint ★★★★★

We are writing this complain to notify you about very uncivil behaviour that we have experienced twice, once when we came from Perth and now today when we are return…

by Waseemullah Memon • 3 years ago • 0 replies • United Arab Emirates Would recommend